Privacy Policy

Last Updated: May 16, 2026

1. Introduction

Welcome to Califraser.com (the “Site”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and purchase our ghost romance eBooks. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Califraser operates this website.

  • Contact Email: priyanarendran900@gmail.com

3. What Data We Collect

We may collect and process the following personal data:

  • Identity Data: Name
  • Contact Data: Email address
  • Transaction Data: Purchase details, order history
  • Technical Data: IP address, browser type, device information
  • Usage Data: How you use our website

We do not collect or store payment card details. All payment processing is handled securely via our third-party e-commerce platform, Payhip, and secured directly through Stripe.

4. How We Collect Your Data

We collect data when you:

  • Purchase an eBook box set
  • Contact us via email or contact forms
  • Browse our website (via cookies and standard tracking tools)

5. How We Use Your Data

We use your personal data to:

  • Process, manage, and facilitate your digital eBook downloads through Payhip
  • Send order confirmations, transaction receipts, and delivery updates
  • Respond to your customer enquiries
  • Improve our website layout, performance, and overall user experience

6. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract: To fulfil and deliver your digital purchase
  • Legitimate Interests: To maintain security, improve our services, and prevent fraud

7. Sharing Your Data

We share your data with essential third-party service providers to execute your order:

  • E-Commerce Platform: Payhip (to host and generate your download links)
  • Payment Processor: Stripe (to securely process your payment transaction)

We do not sell or lease your personal data to any third parties.

8. International Transfers

Our service providers (Payhip and Stripe) process data globally. Where data is transferred outside the UK, appropriate data protection safeguards are maintained by these platforms to secure your personal information.

9. Data Retention

We retain your data only as long as necessary:

  • Purchase records: Up to 6 years (for standard UK tax and accounting compliance)
  • General enquiries: Kept for as long as needed to resolve your query

10. Your Data Rights
Under the UK GDPR, you have the right to look at, change, or delete the personal data we hold about you. You can also ask us to stop using your data or transfer it to someone else. If you want to use any of these rights, please email us at priyanarendran900@gmail.com. If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO).

11. Data Security

We employ appropriate security measures to protect your data from unauthorized access, accidental loss, alteration, or misuse. All checkouts are protected via encrypted secure sockets layer (SSL) technology.

12. Third-Party Links

Our website links directly to Payhip for product checkouts. We are not responsible for the privacy practices or content of third-party platforms once you leave our domain.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted live on this page with an updated “Last Updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or your data rights under the UK GDPR, please contact:

  • Email: priyanarendran900@gmail.com
  • Website: Califraser.com